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Shipping & Order Tracking

1. Where you ship the package from
We ship from China to worldwide.

2. How to track my items?
You can always check the tracking # of your orders in “My Orders”-“View Order Details”. 


We will upload the tracking right after we got it from the shipping company, it will takes about 3 days normally. 



3. What’s difference between different shipping method?
We have 2 warehouses in China.

For the items under 2kg we use "Show.Z Standard Shipping Method" and ship from Shanghai, it takes about 7-20 days to North American and most of the EU countries.

You could select shipping company as "Yodel" if the system do not recognize the tracking.

For items over 2kg we use "Show.Z Large Package Method" and ship from Beijing, it’s SAL shipping method for most of the countries, takes about 7-30 days to arrive. The tracking # starts with “CP” most of the time and can be tracked at 17track.net. 

Don’t be panic if your package hasn't been updated for less than 12 business days since international shipping won't update itself everyday. 

Contact us if you find your package has been returned or any weird thing happens.
You can contact your local post office once it’s in your country for more info.


4.Why I didn’t get a shipping notification?
We send email to your registered address for each order we ship. Please make sure the email address is correct before purchase.
Check trash if you didn’t get an email after your register.
You can also add these email addresses to your contact so all the mails from us won’t go into the trash: 
Show.ZStore@gmail.com
-General customer service

autoreply@showzstore.com
-All tracking and order info

kasper@showzstore.com
-Shipping issues

5.Will you ship all my items together or it would be multiply packages?
If you bought one more items in one order, we may still ship them separately since they may not in the same warehouse in China. We will upload one tracking first and then another, you can find them in the order details. 

We will ship things together if they are in the same warehouse. You can leave a note in your transaction about shipping method if you have a special demand. 


6. How you guys deal with custom tax?
We alway write the value around 15-20USD for each package so you can avoid some custom tax.
There is no Tax for USA buyers.
You may have a less than 5% Probability to pay tax if you are in Europe.
Contact us first if the shipping company asked you to pay tax, we may help you out there.